Today we launched reusable Recording Links!
Now you can request Jams from your customers using a single link. They don’t have to install anything. You get a screen recording of the issue with logs attached.
Reusable Recording Links don’t expire — drop the link in your website, email footer, helpdesk workflow, or even pin it to your #bugs channel in Slack.
Eliminate 80% of troubleshooting calls. Get complete bug reports async. Enable engineers to fix customer issues sooner.
We can’t wait for you to experience even faster resolution. Happy Jamming!