Meet Jam’s latest launch: Recording Links, a magic link to request crystal clear bug reports. Use it with Zendesk to close tickets ~2X faster.
How to add Recording Links to your Zendesk workflow
Next time a customer reports a bug…
Copy a Recording Link from Jam
Paste it in the Zendesk ticket
That’s it.
When your customer clicks on the link, they can easily share with you all the debug info you need to resolve their issue.
The measurable result: customer issues get fixed 2.7 days sooner!